RETURN & REFUND POLICY

We love our customers and we want to make things easy for you. We also hope you will make things easy for us too!

Here at Timerni, customer satisfaction is our utmost priority, that is why we make things easy as one, two, three like our refund policy. We process refunds only for valid claims.

Cancellation Policy

All cancellations must be requested by phone at no later than 14 days before the next billing cycle if on a monthly paid subscription service. To schedule an appointment, please email us: info@timerni.com or call +88 (0) 17 43 966 200 (BD) or +44 (0) 755 482 3078 (UK) during our business hours of 9AM-5PM GMT+6 Saturday - Thursday.

Please note that if you cancel, any special pricing agreed upon will be void. If you wish to renew at a later date you must renew at the non-reduced, normal price for that product or service.

Please Note: At the time of cancellation your account will immediately be deactivated.

 

Refunds

Due to the digital nature of the training and software, we are unable to provide refunds on any purchases.

In most cases you have paid for services and/or products and seen the results of using them and received profit from the efforts or deployment and usage of licensed, online tools or services. If you do not see ROI, or return on investment that was promised, Timerni will do everything in its power to ensure that the lack is made up to you in some way. However, as Google and other online entities are constantly changing their services, which influences everything online, there can be no iron-clad promises made or returns expected. That would be beyond the scope and ability of Timerni to control.

However, we DO suggest that if you ARE having issues, you let us try to help you – submit an email support team to info@timerni.com or call +88 (0) 17 43 966 200 (BD) or +44 (0) 755 482 3078 (UK) before you decide to cancel. Often, it’s a simple fix to get things up and running for you again, or to determine why something broke for you (which happens all the time online) – we’re here to help.

If you feel that you were inappropriately charged for a service or product, or would like to speak to someone about a refund for a different reason, please submit an email to our support team info@timerni.com or call +88 (0) 17 43 966 200 (BD) or +44 (0) 755 482 3078 (UK).

Although it actually never happened, accounts cancelled/terminated by Timerni, for violating our terms of service, do not qualify for a refund. For example, if your account is cancelled due to spamming, you will not be given any refund. We believe strongly in upholding good and morale etiquette in ALL of our online proceedings and encourage our clients to do the same.

Timerni customer service representatives are available Saturday through Thursday 9:00 A.M. to %:00 GMT+6 at info@timerni.com or call +88 (0) 17 43 966 200 (BD) or +44 (0) 755 482 3078 (UK) for any billing related questions.

Terms Of Service

a. The initial term of this agreement shall be as set forth in the order Form (the “Initial Term”). The Initial Term shall begin upon commencement of the first payment made by the Customer. After the Initial Term, this Agreement shall automatically renew. ADDITIONALLY, AFTER THE INITIAL TERM, YOU ACKNOWLEDGE, AGREE AND AUTHORIZE Timerni / TO AUTOMATICALLY BILL AND/OR CHARGE ON YOUR CREDIT CARD FOR SUCCESSIVE TERMS OF EQUAL LENGTH AS THE INITIAL TERM, UNLESS TERMINATED OR CANCELLED BY EITHER PARTY AS PROVIDED IN THIS SECTION. The Initial Term and all successive renewal periods shall be referred to, collectively, as the “Term.”

b. This Agreement may be terminated

i. by either party by giving the other party thirty (30) days prior written notice,

ii. by Timerni in the event of nonpayment by Customer,

iii. by Timerni, at any time, without notice, if in Timerni sole and absolute discretion and/or judgment, Customer is in violation of any term or condition of the this Agreement and related agreements, AUP, or Customer’s use of the Services disrupts or, in Timerni sole and absolute discretion and/or judgment, could disrupt, Timerni business operations and/or

c. If you cancel this Agreement prior to the end of the Initial Term or any Term thereafter,

i. you shall be obligated to pay all fees and charges accrued prior to the effectiveness of such cancellation,

ii. you shall be obligated to pay 100% of all charges for all Services for each month remaining in the Term. Any cancellation request shall be effective thirty (30) days after receipt by Timerni, unless a later date is specified in such request.

d. Timerni  may terminate this Agreement at any time for perceived breaches of contract by the Customer.

i. if the Services are prohibited by applicable law, or become impractical or unfeasible for any technical, legal or regulatory reason, by giving Customer as much prior notice as reasonably practicable or

ii. immediately by giving written notice to Customer, if Timerni determines in good faith that Customer’s use of the Customer Web site or the Customer Content violates any term or condition. If Timerni cancels this Agreement prior to the end of the Term for your breach of this Agreement and related agreements, the Customer’s use of the Services disrupts, Timerni shall not refund to you any fees paid in advance of such cancellation and you shall be obligated to pay all fees and charges accrued prior to the effectiveness of such cancellation.

e. Upon termination of this Agreement for any cause or reason whatsoever, neither party shall have any further rights or obligations under this Agreement, except as expressly set forth herein. Termination of this Agreement and retention of pre-paid fees and charges shall be in addition to, and not be in lieu of, any other legal or equitable rights or remedies to which Timerni may be entitled.

 

Contact Us 

If you have any questions about these privacy policies, please contact us via any of these below mentioned ways- 

Email: info@timerni.com

Website: https://timerni.com/

Phone number: +88 (0) 17 43 966 200 (BD)
                          +44 (0) 755 482 3078 (UK)

Address:  Time research & innovation, 189 Foundry Lane Southampton SO15 3JZ United Kingdom.

                336/7, TV Road East Rampura, Khilgaon Dhaka-1219 Bangladesh.